* update known issues, add FAQ for multi-tab

# Frequently Asked Questions

TBA

## Can I use the platform in multiple tabs?

Yes. Most navigation buttons contain a link, so you can easily open a new tab by clicking on them with the mouse wheel. However, please note that using multiple tabs may decrease the platform's performance for all users and some features, such as the read/unread states of injects, are not synchronized across tabs. Therefore, it is recommended to use this feature sparingly.

This page outlines the known issues associated with the platform and provides guidance on how to resolve or work around them.

## Not Receiving Injects Upon Starting Platform

## Data does not update automatically

### Issue

Upon starting the exercise, you may not receive any injects.

Data such as injects in the individual channels, milestones reached by the selected team, or exercises in the exercise panel may not update automatically upon entering the platform.

### Cause

This issue may be caused by the frontend not properly refreshing to capture new injects.

The issue is caused by WebSocket connections not being correctly established.

### Solution

Refresh the page in your browser. This should force the frontend to correctly display the injects.

## Multiple Tabs Issue

### Issue

If the user opens the app in multiple tabs, the behavior is not well defined. This may lead to unexpected issues or conflicts.

### Solution

Use the app in a single tab to avoid these issues.

Refresh the page in your browser. This forces a reload of all displayed data and usually leads to a properly established connection, causing data to update automatically.

## Unauthorized REST Endpoint Request

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```

## File Upload for Email Over 2.5MB

## File Upload for Email Over 100MB

### Issue

When uploading a file for an email that's over 2.5MB, an error pops up with the message `undefined - undefined`.

When uploading a file for an email that's over 100MB, an error pops up with the message `undefined - undefined`.

### Cause

The maximum allowed file size for uploads is currently set to 2.5MB.

The maximum allowed file size for uploads is currently set to 100MB.

### Solution

Ensure that the file size is under 2.5MB before attempting to upload it.

Ensure that the file size is under 100MB before attempting to upload it.

## Exercise cannot be started after outage

      - Phase overview: INJECT_process/execute/overview.md

    - 05 Reflect:

      - Phase overview: INJECT_process/reflect/overview.md

#  - FAQ: faq.md

  - FAQ: faq.md

  - Glossary of Terms: glossary-of-terms.md

  - Authors: authors.md

  - Report issue: report-issue.md